And Jesus said unto them, Come ye after me, and I will make you become fishers of men. And straightway they forsook their nets and followed him. Mark 1:17-18





God does not call us to minimize us but to maximize us.



One of the greatest privileges on earth is the privilege of being called by God and serving Him as a

servant-soldier (2 Tim 2:3, 1 Cor 4:12).



Being present serving in God’s army  is  an implication for honor, in the book of Hebrews 5:4, it says,




“And no one takes this honor on himself, but he receives it when called by God, just as Aaron was.” The calling of God is a calling unto the highest level honor.




The calling of God is for the maximization of man.  God does not call us to minimize us; He calls us to make us. He does not call us to shrink us, he calls us to stretch us.



Look at what Exodus 23:35 says,




“Serve the LORD your God, and he will bless your bread and your water. I will remove illnesses from you.”





The calling of God is an essential ingredient to destiny delivery. The apostles Paul said,



“I have fought the good fight, I have FINISHED the race.” (2 Tim 4:7),




He has finished his race because he has begun the race with full confidence of who has appointed him, by Grace;




“But when God, who set me apart from my mother’s womb and called me by His grace…” (Galatians 1:15).



This discovery for Paul was the dawning of dignity, the hefting of honor, and the restoration of respect. Paul, being a spiritual terrorist of death, was translated into a man of God and a carrier of life and light, with dignity honor and respect.


A man called of God is a man called unto honor, not humiliation.  He is not permitted to experience misery, reproach or shame because the honor of the calling engulfs it all up.



All those called of God to ministry or business must remember, it is not possible to work for God and stay at the level that they were before they gave God their yes.




Today, I agree with you, whatever is holding you hostage to the dignity, honor, and respect of the calling of God for your life, is dismantled by the mantle of the Holy Spirit, in Jesus’ Name.





God does not call us to minimize us but to maximize us.




1. Always place God’s assignment first before anything else in life.

2. Ensure to involve yourself in service in God’s Church, remember you never you big to serve.






I ask for the grace to serve You without any reservations LORD, in Jesus’ Name.





Mark 1:17-18, 2 Timothy 2:3, 1 Corinthians  4:12, 2 Timothy 4:7, Galatians 1:15.






A man called of God is a man called unto honor, not humiliation.





Excellence requires intentionality. Quality work and service are uncommon because excellence is not cheap. His legacy withstood the test of time. His wisdom has been spoken about across the centuries. His name was King Solomon. He was an uncommon leader, a man celebrated for many exceptional qualities.

Today I wish to focus only on one aspect of the many of Solomon’s leadership qualities  -Excellence!
The wisest king of his time was also a distinguished man because of his pursuit of excellence. Excellence is the spirit that refuses to settle for the common.
In his biography, the following, among many is written concerning his standards for quality:

“Do you see a man skilled in his work? He will serve before kings; he will not serve before obscure men.” (Proverbs 22:29). 

“Huram (A man Solomon hired)  was filled with wisdom, with understanding and with cunning (skillful)  to do all kinds of bronze work. He came to King Solomon and did all the work assigned to him. (1 Kings 7:14)

Solomon had an unusual appetite for quality, the reason why he hired only the finest talent money could afford -yes you guessed it, he was an uncommon man of excellence.

What is Excellence?


  • Excellence is the factor that makes a man restless and uncomfortable,
  • Excellence is a spirit that refuses to settle with the status quo and ‘what is available,”
  • Excellence is the factor that makes a man restless and uncomfortable,
  • Excellence goes for what it desires and deserves,
  • Excellence is poison of mediocrity and a demolisher of complacency,
  • Excellence is the attainment of the highest level of perfection in anything you do,
  • Excellence is a mindset that will never permit you to do things at a level which others are comfortable with.
Far too many people are contently flocking around the multitudes of mediocrity while attempting to achieve greatness in life -it does not work this way.
Many people live as if excellence is a “gift,” only for the chosen.  This ridiculous sentiment is only a justification to maintain psychological slothfulness.
The spirit of excellence is a crucial requirement for being useful and relevant in the scheme of things. It is what puts you on edge in God’s programme and makes you a formidable force.
Exploits in life have never been a function of a higher educational qualification, popularity, gender, race or geography. It has always been a product of excellence!
If you continue to think, speak and act like everyone else around you, you will never excel.
It’s time to operate in a class of your own!   




















CALL ME ON / +27 659813292






1. You will receive a basic coaching agreement (contract) which includes:


Coach's Confidentiality Clause:  The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.

Coach's Responsibilities:  The Coach's agreement to maintain the Code of Ethics and standards of behavior set out by the International Coach Federation.

The client's responsibility:   To communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

Services: The clients agree to engage in the specific time and method allotted eg. weekly, or face to face, phone or via Skype.

Schedule & Fees:  The duration and cost of the coaching agreement. The sessions are payable upfront.

Cancellation and Lateness Policy:  Client agrees that it is the Client’s responsibility to notify the Coach at least 48 hours in advance of the scheduled call/meeting if the client cannot make the session.

Termination: Either the Client or the Coach may terminate this agreement at any time with 2 weeks written notice.


2. Take the Online Assesment

Receive online login codes: Once all payments reflect, the coach will inform you via email with a link and code to take your online assessment. Specific days and times will be locked for the first session begin with the coaching sessions.

Faith-based or Non Faith-based options: Assessments options are also available.

Confirmation: Upon completing the online assessment you will both receive an email report.

Go ahead and take this important step! 


CALL ME ON / +27 659813292

Call Center Training

This workshop will lower costs as it can reduce staff turnover.  Participants will improve productivity and performance.



Managers and call center agents  who want to:

  1. Improve service excellence

  2. Improve employee confidence and job satisfaction

Please email us to for details. Alternatively, call us on +27 (0) 65 981 5317 and we will be delighted to help.



Aspects of Call Centre

The Basics (I)

  • Defining Buying Motives
  • Establishing a Call Strategy
  • Prospecting
  • Qualifying

The Basics (II) 

  • Getting Beyond The Gate Keeper
  • Controlling The Call
  • Difficult Customers
  • Reporting



Phone Etiquette

  • Preparation
  • Building Rapport
  • Speaking Clearly – Tone of Voice
  • Effective Listening



  • Self Assessments
  • Utilizing Sales Scripts
  • Making the Script Your Own
  • The Sales Dashboard


 Speaking Like a Star
  • S = Situation
  • T= Task
  • A= Action
  • R = Result


Types of Questions 

  • Open Questions
  • Closed Question
  • Ignorant Redirection
  • Positive Redirection
  • Negative Redirection
  • Multiple Choice Redirection



  • Benchmark Metrics
  • Performance Breakdown
  • Implementing Improvements
  • Benefits


Goal Setting

  • The Importance of Goals
  • SMART Goals
  • Staying Committed
  • Motivation
  • Overcoming Limitations


 Key Steps

  • Six Success Factors
  • Staying Customer Focused
  • The Art of Telephone Persuasion
  • Telephone Selling Techniques



  • Knowing When it”s Time to Close
  • Closing Techniques
  • Maintaining the Relationship
  • After the Sale


  • 12 Workshop Hours (2 days)
  • John Maxwell Trainer
  • Certified Executive Coach (University of Cape Town)
  • High-Quality Powerpoints
  • Participating Workbooks


  • R15 000.00 per day (less than 9 delegates)
  • R1899.00 per delegate (10 or more delegates)

(This course can also be customized according to the organization’s schedule and preferences).



Please email us to for details. Alternatively, call us on +27 (0) 65 981 5317 and we will be delighted to help.

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This workshop will help your sales force discover the specifics of how to develop the traits that will make them successful and how to build positive, long-lasting relationships with their customers.   


For Sales Professionals who want to:

  1. Understand the guidelines for selling

  2. Close more sales in less time


Top 10 Sales Secrets

  1. Effective Traits : 

    • Assertiveness
    • Emotional Intelligence
    • Solve Problems
  2. Know Clients 

    • Research
    • Customer Values
    • Customer Needs
    • Anticipate Needs
  3. Know Product

    • Know Your Product
    • Believe in the Company/Product
    • Be Enthusiastic
    • Link Product to Customer’s Values
  4. Leads 

    • Sift Leads
    • Time vs. Cost of Pursuing Leads
    • Let Go of Leads Going Nowhere
    • Focus on Positive Leads
  5. Authority 

    • Develop Expertise
    • Know Your Competition
    • Continue Education
    • Solve Customer Problems Using Authority
  6. Build Trust 

    • Testimonials
    • Be Transparent
    • Be Genuine
    • Take on Customers’ Point of View
  7. Relationships 

    • Listen Actively
    • Communicate Often
    • Rewards
    • Build New Relationships
  8. Communication 

    • Be Prepared, Not Scripted
    • Use Humor
    • Be Yourself
    • Thank and Reward
  9. Self-Motivation 

    • Value Your Work
    • Reward Achievements
    • Focus on Success
    • Do Not Procrastinate
  10. Goals 

    • SMART Goals
    • Long-Term Goals
    • Short-Term Goals
    • Track and Modify



  • 12 Workshop Hours (2 days)
  • John Maxwell Trainer
  • Certified Executive Coach (University of Cape Town)
  • High-Quality Powerpoints
  • Participating Workbooks


  • R15 000.00 per day (less than 9 delegates)
  • R1899.00 per delegate (10 or more delegates)

(This course can also be customized according to the organization’s schedule and preferences).



(Email or call us for more information: / +27 65 981 3292) 

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This workshop is for teams (Inside the Company) that are focused on achieving the same goals. Individuals do not become a team simply by putting on the same uniforms. Nor do persons suddenly transform into a team merely because they show up to the same workplace. So who is a  true team—one whose members work together to achieve greatness—has a unified vision.  But this is no easy task for a leader.




Teams  who want to:

  1. Who desire to develop core set of high-performance skills while working as a family in an office locale

  2. Managers and supervisors who want to understand the dynamics of knowing and managing the way people interact in an office setting, to positions their high-performance teams to accomplish any task.



Aspects of High-Performance Teams

The Benefits of High-Performance Teams


Creating Loyalty

  • Helping team identify closely with the team vision, values, and culture
  • Hallmarks of successful team building


Optimum Productivity

  • What is the ideal team size for a working team?
  • Ways to manage your energy for optimum productivity


  • Discover ways to enhance cross-organizational collaboration and teamwork to enhance performance and customer satisfaction

Challenges of High-Performance Teams

  • Learn the art of effective: Task management

How to Build and Lead High-Performance Teams

  • Structure and conduct meetings to achieve objectives and avoid wasting time
  • What are the three  objectives meetings boil down to


Characteristics of High-Performance Teams

  • Strategies for big-picture thinking


Roles of an Effective Team Leader

  • Learn skills, and gain an understanding of what a team leaders responsibilities are, so they can successfully help their team accomplish what it was charged to do


Traits of Great Leaders Leading High-Performance Teams (I, II)

  • Discover traits of common strategic leadership
  • Learn how to draw out effective performance from a team of people who have a range of skills, attitudes and cognitive/behavior styles



Steps to Retaining High Performers

  •  Steps that will keep your high performers from looking elsewhere



  • 12 Workshop Hours (2 days)
  • John Maxwell Trainer
  • Certified Executive Coach (University of Cape Town)
  • High-Quality Powerpoints
  • Participating Workbooks


  • R15 000.00 per day (less than 9 delegates)
  • R1 899.00 per delegate (10 or more delegates)

(This course can also be customized according to the organization’s schedule and preferences).



(Email or call us for more information: / +27 65 981 3292) 

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Leadership development is the cornerstone of all business training and development. Our passion at Ukuphila Leadership Institute  (Ukuphila is the Zulu word, for "life") is the lifting of leadership capacity to unlock organizational potential!

All leaders have a "leadership lid."  The lower a person's lid, the lower his ability to lead, the lower his ability to lead, the lower his effectiveness.  The leader's lid ultimately determines the organization's impact.  To often people are placed in top positions with low leadership lids, or not being adequately prepared for such positions, resulting in employee disengagement, job dissatisfaction, and a decline in productivity.

Many sought-after and successful organizations are aware of the importance of leadership development and also creating a leadership pipeline which all are critical to the success of the organization. 

Since leadership has such a large impact on the entirety of an organization, preparing talent to hold this responsibility essential, this is exactly where Ukuphila, add value! 






Please email us to for details.

Alternatively, call us on +27 (0) 65 981 5317 and we will be delighted to help.

An Example of the Course Content 

Please email us to for details.

Alternatively, call us on +27 (0) 65 981 5317 and we will be delighted to help.









  • Social Intelligence 

  • Personal Productivity 

  • Work-Life Balance

  • Stress Management 

  • Anger Management 

  • Emotional Intelligence 

  • Culture Management 

  • Improving Self-Awareness 

  • Life Coaching Essentials 







  • Woman in Leadership 

  • How To Influence Beyond A Title

  • Conflict Resolution Skills 

  • Business Etiquette 

  • Delivering Constructive Criticism 





  • Become A Leader of Influence (John Maxwell)  

  • 21 Irrefutable Laws of Leadership (John Maxwell)    

  • Team Building Through Chemistry 

  • Manage Managers

  • Public Speaking  


Please email us to [contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Company Details ‘ type=’url’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][contact-field label=’New Field’ type=’text’/][/contact-form] for details.

Alternatively, call us on +27 (0) 65 981 5317 and we will be delighted to help.


Despite the tremendous pain that results from in those who go ahead with it, the trend in our day is to accept divorce as normal as getting married.


But at LONGEVITY the “D” word is abnormal, unacceptable and abhorrent.


Divorce weakens the fabric of a healthy society. Children pay the price emotionally and academically.  Individuals entering marriage for the second time are 65 % more likely to divorce again.   The pain that two wonderful people who originally found each other and committed their lives to one purpose find they are now in a devilish battle, pushed by fear and stress, fighting for their individual lives, instead of each other and their children. Who also hired the best lawyers they can afford, to attack with all their might, the one whom they have loved with all their heart (not too long ago),


Isn’t it a crazy irony?  


But the threat of divorce, almost every time, is merely only a cry for help. Many good people who no longer can stand the pressure of a malfunctioning marriage, erroneously make the mistake, to get divorced without giving something so special, the chance it deserves.        


Of course, many couples who remain remarried, are unhappy and have missed the plot altogether.  I also do not recommend that you stay together, for the sake of your children alone. I recommend you work on making your marriage so wonderful, through correct knowledge,  that the idea of splitting up would be off the radar.


Very few couples know how to have a marriage -hallmarked by longevity and joy.


It’s not about how much mileage a couple has,  it is about enjoying the journey together as best friends.


Remember, your marriage, children, family, and testimony to society are worth every effort you can possibly make to fight for and to protect it.





Marriage is not a setup for suffering and failure. It is a setup for stability and satisfaction.  


You say to me Shan, “…you don’t know the half of what I have to deal with.”


Let me tell you something,


…as frustrating and as confusing your particular situation may be, and as close to the brink of breaking up your family you may be, there is a truth that I know, and I need you to know it too. The investment it requires to transform your marriage into everything you ever dreamt, is much less of an ordeal than you think.


The issues you think are crippling and killing your marriage are actually solvable.





If you take the right actions, your marriage can take a turn in the right direction.


You will get what you want if you know what you want. When you know what to do (knowledge) and if you do what you know (wisdom), you can change your relational status. It does not require you to be an expert.           


The most complicated problems require the most simple solutions. The hope and help you need exist within your marriage, all you have to do is to learn to look for it. It takes love and commitment that makes a marriage resilient and fun.


Your emotional connection and spiritual intimacy are another two treasures you must cherish and protect.


Which means the conditions for success can be created by you, off-course when you know how. 




1. Decide you will have the best marriage on earth 


Put on the war boots of enthusiasm and do what you need to do, to improve your marriage.


Be as determined as the ant. An ant can withstand pressures up to 5,000 times greater than its own body weight. It is astonishing once you discover how much marital pressure you are able to carry and more importantly – overcome!


But, it will require determination.





is the underlying principle of success in every area of life -including marriage.  


Determined couples do not bent and break over common or uncommon marital pressure.


Determination is the strength that carries you to the path of success in the midst of obstacles.
The word obstacle is a compound word derived from two words, obstruction and tackle. Every obstruction in your marriage is to be tackled with determination.


You cannot succeed without determination and you cannot fail if you have.   





easily settle in when you identify your marriage to the alarming decline of marital success and the increase of divorce in the world. Consequentially, this causes people give up, and giving up is the step before failure.

Giving up is the final step for a conflicted marriage simply because there is no more effort to look for solutions, even when solutions are staring you in the face.


Couples give up much too easily. How can you possibly succeed if you don’t try?   



Don’t give you!




2. Discover the laws  that make marriage successful  




Learn the “laws” of marital bliss and focus on them.



If you don’t have a silhouette of what a healthy marriage looks like,  you don’t have a standard to follow?


How can you succeed if you don’t know what you are working towards?


Couples don’t divorce because of a lack of love, but a lack of knowledge. The divorce rate would drastically reduce from 60% to 2% if couples paid more attention to marital education.


The success of your marriage does not depend only upon your love for each other, but upon your knowledge and effort which makes all the difference, not the statistics!



3.  Be aware of marriage landmines   



Expecting marriage not to have conflict or stressors, is the same as expecting the sea to have waves.



The idea of marriage is not to fight the waves (shipwreck). The idea of marriage is to learn how to surf the waves or to stay on top of it.


You can avoid trouble when you know what it looks like.


Ignorance concerning marital landmines, confirms why couples keep banging their heads against the same wall, sometimes fooled by different wallpaper.


But, when a couple becomes aware of marital landmines and stressors and


how to approach them or avoid them by developing effective communication and conflict resolution skills, they can turn their marriage in a positive direction.


Refer to my blog: Overcoming the Top Three Marriage Landmines



4. Proactively invest in your marriage  



Paint a marriage-success-silhouette and begin painting.


All healthy marriages are marked by two distinct qualities, connection, and intimacy.  In my coaching practice, I help couples learn how to connect (reconnect) emotionally and how to protect intimacy.  


Emotional connection deals with the natural alignment of vision, values, and goals.  Intimacy is beyond sex. The greater the spiritual harmony the greater the marital intimacy. Couples who build on these two levels change the landscape of the love.



See LONGEVITY Coaching